Careers
Below is a list of current positions available. Please note that only short listed candidates will be contacted.
JOB OPENINGS
Sales Coordinator
- Generate and maintain an organised, systematic and updated filing system (hard copies and hard disk back-up), in order to ensure easy accessibility to required data and avail loss of data from the hardware
- Prepare the Sales Team’s Corporate Offer Letters and ensure it is reviewed and properly checked before handing it for signature
- Handle all incoming calls and guests’ enquiries in the absence of the Sales Team and maintain a prompt and accurate follow up and trace system for the correspondences
- Maintain adequate stock of office supplies, initiate requisition, replenish Brochures, Fact Sheets and promotion flyers
- Ensure all the weekly and monthly reports are submitted on time and that all correspondence and offers are responded to – within 24 hours
- Report any Equipment failure / problems to the Maintenance Department
- Participate in any Training / Development schemes as recommended by the Senior Management
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
- Generate and maintain an organised, systematic and updated filing system (hard copies and hard disk back-up), in order to ensure easy accessibility to required data and avail loss of data from the hardware
- Prepare the Sales Team’s Corporate Offer Letters and ensure it is reviewed and properly checked before handing it for signature
- Handle all incoming calls and guests’ enquiries in the absence of the Sales Team and maintain a prompt and accurate follow up and trace system for the correspondences
- Maintain adequate stock of office supplies, initiate requisition, replenish Brochures, Fact Sheets and promotion flyers
- Ensure all the weekly and monthly reports are submitted on time and that all correspondence and offers are responded to – within 24 hours
- Report any Equipment failure / problems to the Maintenance Department
- Participate in any Training / Development schemes as recommended by the Senior Management
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Life Guard
- Ensure the swimming pool is clean
- Ensure the sun loungers are clean, in the correct position and in working order
- Monitor swimming pool activity
- Assist anybody who is in difficulty in and around the pool area
- Check the temperature of the pool to ensure they are at set standard
- Ensure the pool deck is always clean of any debris during the operation
- Ensure that the pool deck is swept and watered down and that all furniture is in correct place during morning set up
- Ensure that the umbrellas are fixed properly to their units and tidied down when not in use
- Assist in First Aid
- Clear all dirty towels and hand them to reception for laundry
- To conduct swimming lessons if required
- Report any Guest’s feedback, comments or complaints to your Department Head immediately
- To know the rules and regulations of the club and how to deal with Guest applications on memberships
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
AC Technician
- Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the Hotel – freezer, fridges, ice makers, fan coil units, chiller, etc.
- Maintain preventively all air-conditioning and refrigeration systems within the Hotel
- Check on performance of refrigeration systems and components
- Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)
- Check and maintain all defrosting systems and automation of ice makers
- Work on maintenance requests from all departments
- Ensure routine cleaning of fan coil units and air-handling unit filters
- Check on performance of air-conditioning and chill water systems
- Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up
- Strict control on venting of CFC’s to atmosphere
- Overhauling of air-condition / refrigeration equipment and systems
- Check all refrigeration and oil levels and control of major repairs
- Cooperate and inform Engineering Storekeeper on purchase of parts
- Carry out all works as per the country technical regulations and safety standards
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Kitchen Technician
- Ensure that all kitchen equipments are properly maintained and service to upkeep all equipments and to avoid breakdown
- Perform preventive maintenance and completes the turn-over quickly and efficiently in order to satisfy and meet the Guest needs
- Respond to breakdowns of equipments and being available incase of emergency and applying the appropriate action as per Hotel policy and standards
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Commis III
- Maintain the highest possible hygiene and maintenance standards in your Kitchen section
- Achieve the highest degree in applied hygiene and food safety as per the ADFCA, HACCP guidelines to ensure that the food served to the Guest is of highest quality and standard
- Support directly the Chef de Partie or Demi Chef in the daily operation and take full responsibilities of your section and tasks assigned by your immediate supervisor
- Ensure food prepared is according to the set menu specifications (pictures or/and portions) thus maintaining high standards set by the Outlet Chef
- Organise your section according to the plan deviced by the Outlet Chef, in order to ensure smooth operation
- Practice economy of inventory items to ensure sufficient supplies and minimize cost by avoiding wastage and spoilages
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Apply
Housekeeping Supervisor
- Prepare and delegate daily tasks to Housekeeping Attendants and provide Houskeeping Attendants with necessary resources such as keys and supplies to ensure efficient service on the floors
- Handle Guest requests and complaints with care and follow up effectively to enhance Guest satisfaction
- Inspect Guest rooms to ensure cleanliness and compliance to the Leading Quality Assurance standards of the Hotel
- Monitor room status i.e VIP/DND etc and effectively communicate room status and release rooms to the Front Office Department to maintain a efficient operation
- Report damaged items in the room and broken equipment to the Engineering Department as well as any lost and found items by following the set procedures
- Order Housekeeping supplies on time and ensure inventory procedures are followed to maintain sufficient stock levels for the operational demands
- Evaluate Housekeeping Attendant performance throughout the year and provide effective feedback when needed. Report any performance issues to the Assistant Housekeeper/ Executive Housekeeper
- Train Room Attendants on Standards of Performance (SOPs) to maintain the desired level of performance and Leading Quality Assurance standards
Driver
- Open car doors for arriving and departing guests.
- Do all trips assigned to him as per the scheduled including shuttle.
- Ensure that airport/crew transportation flow maintained effectively.
- Maintains an up to date knowledge of hotel information and local services.
- Adheres to all company and hotel rules & regulations at all times.
- Ensure that fellow colleagues safety rules and operating procedures.
- To report any equipment failures/problems and pass any maintenance request to the maintenance department.
- Ensure that standards required by Law and by Management are maintained at all times in the areas specified above.
- Candidate must have the UAE driving license NO: 6.
Front Desk Agent
- Provide prompt, courteous and efficient service to all Guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
- Ensure Guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
- Conduct in Room & Hotel familiarization and assist Guest in Hotel activity enquiries / requests
- Maintain an up to date knowledge of Hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to Guest queries
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
- Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
- Maintain the privacy of all Guests by ensuring that no details of the Guests are disclosed
- Demonstrate a complete understanding of the Hotel’s policies, procedures and service standards and have full knowledge of the Hotel facilities and happenings
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Housekeeping Attendant
- Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively
- Maintain and clean Guest rooms and replenish room supplies as per the Standards of Performance of the Hotel
- Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the Hotel
- Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the Hotel
- Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing in order to maintain Guest satisfaction
- Maintain and clean Guest corridors, service pantries and service areas in order to ensure a professional and organized appearance
- Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities
- Consider Guest needs and requirements when working in public areas and Guest rooms to ensure courtesy and Guest satisfaction
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Waiter/ Waitress
- Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
- Greet & seat customers and serve them in a professional, discreet & personalized way
- Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
- Consistently monitor quality of Food & Beverage being served
- Practice good customer relations and attend to customer complaints / queries satisfactorily
- Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
- Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
- Ensure minimum wastage, breakage and spoilage
- Actively use up selling techniques to exceed Guest expectations and increase revenue
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures.